Our conditions

Arrival and departure

On your arrival day, you can check in at ca. 2:00 pm, and on your departure day, you must check out by 10:00 am. Please notify us if you plan to arrive later than 7:00 pm. 

Cancellation conditions

No-charge cancellations up to 12 weeks prior to arrival are possible. With a cancellation after this time, the Austrian hotel terms & conditions“ apply. Of course, we will try to rent rooms that become available so as to lessen the expense for you..

Up to 3 months prior to arrival 3: no cancellation fee
3 months to 1 month             40 %
1 month to  1 week               70 %


For any cancellations that occur later or no-shows, the entire booking price will be charged